Product Failure Analysis may involve the investigation of malfunctions or poor design of consumer products including toys and appliances which have caused bodily injury or property damage.
In potential products liability losses involving equipment and machinery, the Investigative Engineer will occasionally be asked to ascertain whether the product or equipment contains an “inherent defect”, arising as a consequence of poor design, faulty material, improper assembly or retrofit alteration. Often the equipment did not malfunction, but operator error or poor maintenance caused the accident. This is an import an factor which must also be considered.
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